If you have images taken by yourself or the hospital, we have retouchers who can work with your images to create a beautiful memory.
We can enhance the lighting, crop images sensitively and provide black and white conversions. If this is what you're looking for, you're welcome to send through up to 20 images for processing.
If your baby has experienced skin damage (tears or skin blotchiness), or you're looking for tubes and medical equipment to be removed, this type of work does take quite a bit more time and we ask that you choose up to 5 of your very favourite images for retouching for us to select two or three to work with.
If you're unsure about how many to send through, please send a sample of five images and I'll be in contact.
We provide images to you in a private, password protected on-line gallery. For families in Australia and New Zealand we also provide a set of prints (up to 20 maximum) and a USB containing a copy of the digital files. This service is free.
The nature of this work can be very time consuming and we are reliant on a team of volunteers to provide this service.
Sending images:
Preferably images will be the original format of the image taken (no filters or other treatments).
When sending them please send at the largest size (highest resolution) possible.
Please be aware that sending images from your phone through an email service can automatically reduce the size of your images. An excellent way to send the images and can be done directly from your smart phone or other other device or desktop is through www.wetransfer.com (a free version is available).
Required information:
Please provide us with the following details: your full name, your baby's name, your postal address, phone number and email address.
Please tell us what you're hoping we can help with: enhanced lighting, skin repair, reducing blotchiness or redness, removal of distracting tubes or other medical equipment.
Retouching Manager
Vivian Hayles
retouching@heartfelt.org.au